Terms and Conditions

REBEL CHOCOLATE LIMITED: COMPANY NUMBER SC536120

The “Terms & Conditions” set forth here are a legally binding agreement between you and Rebel Chocolate Limited, who’s business address is: Rebel Chocolate Limited, Workshop 1, 15 East Campbell Street, Glasgow, G1 5DT, Scotland. All orders accepted by Rebel Chocolate Limited are subject to these Terms & Conditions and these govern your use of our website, so please read these Terms & Conditions before using our site. If you access and use our website it will be taken that you have read, understood and agree to our Terms & Conditions. If you do not accept our Terms & Conditions then please do not use our site.

ELIGIBILITY TO USE OUR SITE

By agreeing to our Terms & Conditions, and subsequently accessing/using our site, you are implicitly confirming that you have the legal authority to do so. This includes being of a legal age to purchase goods.

CHANGES TO OUR “TERMS & CONDITIONS”

As owners of this site we may, without notice and at our sole discretion, make changes to our Terms & Conditions and/or to the site itself. Please re-read our conditions of use before using our site if this is a concern to you. At all times, should you access/use our site you are confirming that you understand and agree to all our terms of use.

CREATING AN ACCOUNT AND LOGIN

Purchasing products from our site does not require you to set up an account and you can checkout as a “Guest”. However, should you wish to create an account this may make future purchases more efficient. Please be assured, the information you provide to set up an account will be kept confidential, as per our “Privacy Policy”. We take security very seriously, but it is your responsibility to provide true and correct information for your account details and to ensure your login details remain under your sole control. All use of your account will be considered to have been under your authorisation and all activity on your account is your complete responsibility. Should it be required, we have the right to limit or refuse access to our site and to discontinue accounts.

MONEY MATTERS

We are a Limited Company (Company number SC536120) based in the United Kingdom so all our prices are in British Pounds Sterling. The prices of our products are for the products only and packaging and delivery may incur further cost. Please see our “Delivery” information should you require further clarity. Please note, our packaging and delivery prices are for UK standard delivery only and do not include any additional costs, for example, import fees and/or taxes, should these be applied at the point of destination. Availability of a given product may vary and price changes will be made clear on our website.

HOW TO PAY

We accept most major debit and credit cards as well as payment via PayPal. Should your financial provider charge you fees to make purchases through our site these fees are solely your responsibility. Trade purchases are welcome, please contact us at info@rebelchocolate.co.uk or phone us to discuss trade terms.

TYPOGRAPHICAL ERRORS

Sometimes errors may occur with relation to pricing and product information. We try very hard not to make mistakes with such things, but we are only human. Should we make an error, for example, in the listed price of a product, we reserve the right to refuse or cancel orders made using the incorrect pricing information. Should this occur we would contact you to explain what has occurred.

ACCEPTANCE OF AN ORDER

We may from time to time, and at our sole discretion, refuse or cancel an order. This most likely would occur due to a lack of availability of a given product, but may also occur should there be an error in the information we provide concerning pricing or product details. You will of course not be charged should we be required to cancel your order.

CANCELLATIONS

You have the right to cancel your order prior to its delivery, and should you wish to do so, please contact us directly at info@rebelchocolate.co.uk or phone us. Subject to the terms set out here you will receive the appropriate refund. As per your legal rights, should you purchase our products via this website i.e. via “Distance Selling”, you have the right to return the goods within 14 days of their receipt. Again, subject to our terms and conditions, an appropriate refund will be given.

REFUND OF DELIVERY CHARGES

We will refund all delivery charges if you are returning damaged or faulty products, but also if you cancel your order and return the products to us within 14 days after delivery.

DELIVERY OF YOUR ORDER

We will do our very best to send you your order promptly. However, we ask for your understanding when we say that that your order may take a day or two to be dispatched. The reason for this is that Rebel Chocolate Limited consists of just 1.2 employees i.e. myself (fulltime) and my lovely wife Suzanne who is also working full time elsewhere. Any small delays will simply be due to us having our hands full making chocolate. Please read our “Delivery Information” page for further details on delivery prices and conditions. Please note, if you provide incorrect, or incomplete, information with regard to your delivery address/details this may result in a failure (or delay) in delivery. We are not responsibile for errors such as these.

OUR ADVICE & OPINIONS CONCERNING NUTRITION, SCIENCE AND HEALTH

We are not medical doctors and you should not construe any information provided by Rebel Chocolate Limited as advise on your (or anyone else’s) healthcare. However, should we discuss aspects of nutrition, physiology and biochemistry etc. on this site this will be from the standing point that Suzanne and I both hold PhDs in a biomedical science. While we will endeavour to make our views and opinions evidenced based, we do not guarantee that our views and opinions will always be correct.

INTELLECTUAL PROPERTY

“Rebel Chocolate Limited” is protected by trademark and this website, all recipes, and all the products we produce are expressly owned by Rebel Chocolate Limited. Use of any of these without prior agreement with Rebel Chocolate Limited is prohibited.

FORBIDDEN USE

Prohibited actions include:

  1. Deliberate targeting of this site to induce server overload and any actions what so ever, which impair in any way the functioning of this site.
  2. Using this site for any illegal purposes, including any actions that compromise our, or any other persons, legal and/or statutory rights.

Should we find that an individual, or a group of individuals, is using our site for illegal, or immoral purposes we withhold the right to suspend and/or terminate your access at any time deemed necessary. Illegal action may result in criminal proceedings.

DISCLAIMER

This website is intended for the advertisement and sale of products produced by Rebel Chocolate Limited and the information contained herein is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Rebel Chocolate Limited. We have no control over the nature, content and availability of said sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Rebel Chocolate Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

12th April 2017

 

Neil Robson 2017-01-30T22:21:35+00:00 2017-12-12T13:36:28+00:00